Is Mailgun Down?
No, Mailgun is up. All systems operational.
Mailgun components
What is Mailgun?
Mailgun is a cloud-based email delivery platform aimed at developers and businesses that need to send transactional and marketing email through an API or SMTP relay. It is owned by Sinch and used by thousands of applications worldwide to send messages such as password resets, order confirmations, and notifications. Developers integrate Mailgun directly into their applications rather than managing their own mail servers.
Signs Mailgun is having problems
- Emails sent via the API or SMTP return a 5xx error or a queued status that never resolves to delivered.
- The Mailgun dashboard fails to load or shows no delivery events, open tracking, or click tracking data.
- Webhooks for delivery, bounce, or complaint events stop firing, causing downstream application logic to stall.
- Messages appear accepted by the API (202 response) but recipients never receive them, and logs show messages stuck in queue.
Find out when your own services go down
You can check Mailgun here — but a heartbeat monitor tells you the moment your API, website, or cron job stops responding, so you hear about your own downtime before your users do.
Frequently asked questions
How can I tell if Mailgun is down?
Check the official Mailgun status page at https://status.mailgun.com for real-time incident reports and component-level health. You can also review your application logs for API error responses or use the Mailgun control panel to inspect delivery logs and see whether messages are being accepted and delivered normally.
Where is the official Mailgun status page?
The official status page is https://status.mailgun.com. It lists the current status of individual components such as the API, SMTP relay, inbound routing, and the control panel, along with a history of past incidents. This is the authoritative source for Mailgun outage information.
What is the difference between Mailgun being down and my emails just being slow?
Mailgun distinguishes between outages and degraded performance. During degraded performance, emails may be accepted by the API but delayed in the sending queue, which means your application receives a success response but delivery to recipients is slow. A full outage typically means API requests are failing outright or the service is rejecting connections. The status page at https://status.mailgun.com separates these into distinct component statuses.
Can I get automatically alerted when my own email-dependent services stop working?
Yes. If your application sends a heartbeat ping after each successful email workflow, a tool like CronJobPro can detect when those pings stop arriving and alert you immediately. This catches failures caused by Mailgun issues, misconfigurations, or anything else in your pipeline, without you having to watch a dashboard manually.
Not affiliated with or endorsed by Mailgun. Status data is sourced from Mailgun's official status page (status.mailgun.com); for critical incidents, always verify at the official source. All trademarks are property of their respective owners.